Privacy Policy

Introduction

H & A Honda & Acura Repair ("MufflerProHA," "we," "us," or "our") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us when you:

Contact us through our website forms
Schedule an appointment
Request a quote for services
Communicate with us via email or phone

This information may include your name, email address, phone number, vehicle information, and details about the services you need.

Automatically Collected Information

When you visit our website, we may automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies installed on your device. We may also collect information about your browsing behavior on our site.

How We Use Your Information

We use the information we collect to:

Respond to your inquiries and service requests
Schedule and manage appointments
Provide quotes and estimates for services
Communicate with you about our services
Improve our website and customer service
Send you service reminders and promotional communications (with your consent)
Comply with legal obligations

Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

Service Providers: We may share your information with third-party service providers who perform services on our behalf, such as website hosting, data analysis, and customer service.
Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities.
Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. Cookies are small data files stored on your device. You can control cookie preferences through your browser settings. Please see our Cookie Policy for more information.

Data Security

We implement reasonable security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security.

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information, including:

The right to access and receive a copy of your personal information
The right to correct inaccurate or incomplete information
The right to request deletion of your personal information
The right to object to or restrict certain processing of your information
The right to withdraw consent where processing is based on consent

To exercise these rights, please contact us using the information provided below.

Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child without parental consent, we will take steps to delete that information.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. We encourage you to review this Privacy Policy periodically.

Contact Us

If you have questions or concerns about this Privacy Policy or our privacy practices, please contact us:

H & A Honda & Acura Repair
1505 6th St
Santa Fe, NM 87505
Phone: (505) 986-8000
Email: eliodelgado@mufflerproha.com